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Privacy Policy

Data Controller

Sageward Educational Platform

We are the data controller responsible for your personal data collected and processed through this platform.

Contact Information:

Email: privacy@sageward.io
Address: Educational Services Division
Response time: Within 30 days

Data Protection Officer:

Email: dpo@sageward.io
Available for privacy concerns
GDPR compliance oversight

Data We Collect

Personal Information

  • • Name and contact information (email address)
  • • Educational institution and programme details
  • • Student ID numbers (where applicable)
  • • Account preferences and settings

Educational Data

  • • Course enrollments and progress
  • • Assignment submissions and grades
  • • Learning activities and interactions
  • • Generated lesson plans and educational content

Technical Data

  • • IP address and device information
  • • Browser type and version
  • • Usage patterns and platform interactions
  • • Authentication and security logs

How We Use Your Data

Educational Services

Providing course content, tracking progress, generating personalized learning materials

Account Management

Creating and maintaining user accounts, authentication, profile management

Platform Improvement

Analyzing usage patterns, improving features, optimizing performance

Communication

Sending important updates, security notifications, educational announcements

Data Security

Encryption

All data transmitted using TLS encryption and encrypted at rest

Access Controls

Role-based permissions and multi-factor authentication

Monitoring

24/7 security monitoring and incident response procedures

Compliance

Regular security audits and compliance certifications

Your Privacy Rights

Right of Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Portability

Export your data in a structured format

Right to Object

Opt out of certain data processing

Right to Restrict

Limit how we process your data

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

Active Accounts
  • • Profile data: Until account deletion
  • • Course data: 7 years after completion
  • • Usage logs: 2 years
Deleted Accounts
  • • Personal data: Deleted immediately
  • • Academic records: 7 years (legal requirement)
  • • Security logs: 2 years

Contact Us

Privacy Questions

Email: privacy@sageward.io

Response Time: Within 30 days

Languages: English

Data Protection Officer

Email: dpo@sageward.io

Role: GDPR Compliance Oversight

Available: Business Hours GMT